Canon Toner Supply Notification

Canon will temporarily manufacturer some of its toner cartridges without chips

Golden Business Machines (GBM) wanted to provide early notice that due to the worldwide chip shortage, Canon will temporarily manufacturer some of its toner cartridges without chips. Here’s what to do when you receive a Canon Toner Supply Notification.

How do I identify whether or not my Canon Toner Cartridge has a chip?

A Canon Toner Cartridge produced without a chip will have orange labels attached to its box as shown

Canon Toner Supply Notification

Don’t panic. You can still print!

Please don’t be alarmed: There is not a toner supply concern and cartridges produced without a chip will continue to operate in designated Canon printing/copying devices.

There may be a little inconvenience: When customers insert a Canon Toner Cartridge without a chip, they may receive a notification that the copier/printer does not recognize the toner cartridge. If an alert message appears, simply push “CLOSE” or “I AGREE” to continue printing with the same excellent print quality and the same yield/output they’ve always received with Canon.

Some customers may also see a message under the following conditions:

  • When the Power Switch of the Device is turned OFF and then ON
  • When a toner cartridge is inserted in the future

Again, if an alert message appears, please push “CLOSE” or “I AGREE” to continue printing.

Canon Toner Supply Notification
Canon Toner Supply Notification

Possible auto-supplies-fulfillment impact: Please also note that toner cartridges without a chip may also impact “auto-fulfillment” services. If you run out of toner, simply click here to order toner.

Below is a list of current affected models:

  • imageRUNNER ADVANCE C3300 Series
  • imageRUNNER ADVANCE C3500 Series
  • imageRUNNER ADVANCE DX C3700 Series
  • imageRUNNER ADVANCE DX C3800 Series
  • imageRUNNER C3025i
  • imageRUNNER C3125i
  • imageRUNNER C3226i
  • imageRUNNER ADVANCE C5500 Series
  • imageRUNNER ADVANCE DX C5700 Series
  • imageRUNNER ADVANCE C350 Series
  • imageRUNNER ADVANCE C355 Series
  • imageRUNNER ADVANCE C356 Series
  • imageRUNNER ADVANCE DX C357 Series
  • imageRUNNER 1400 Series
  • imageRUNNER ADVANCE 4500 Series
  • imageRUNNER ADVANCE C355 Series
  • imageRUNNER ADVANCE C356 Series
  • imageRUNNER ADVANCE DX C357 Series
  • imageRUNNER 1400 Series
  • imageRUNNER ADVANCE 4500 Series

GBM recommends using Canon Genuine Toner and Supplies.

Golden Business Machines (GBM) is a technology services company and exclusive authorized dealer of Canon Color Copiers, Digital Presses, Wide Format Printers and MFPs.   We offer a full range of Managed IT Services including, hardware, network support, and managed print services.  Proudly serving Wilkes-Barre, Scranton, Pittston, Kingston, Stroudsburg, Hazleton, Bloomsburg, Lewisburg, Williamsport and surrounding areas.